Shipping Policy

Last updated: July 1, 2026

Axis Peptides is committed to delivering your research products safely and efficiently. Please review our shipping policy below for details on processing times, delivery options, and packaging.

1. Shipping Coverage

We currently ship to addresses within the United States only, including the continental United States, Alaska, and Hawaii. Orders shipping to Alaska or Hawaii may incur additional shipping fees and longer delivery times. Orders with shipping addresses outside the US will not be processed.

2. Order Processing

Orders placed before 1:00 PM EST on business days ship same day. Orders placed after 1:00 PM EST or on weekends/holidays ship the next business day. You will receive a confirmation email with tracking information once your order has shipped.

3. Shipping Methods

We ship via USPS and UPS. The following shipping methods are available:

Delivery times are estimates and begin from the date of shipment, not the date the order was placed. Actual delivery times may vary depending on your location and carrier conditions.

Note: 2-Day shipping (UPS) requires a physical street address and cannot be delivered to P.O. Boxes.

4. Packaging & Product Stability

All orders ship in crush-resistant, discreet packaging. Lyophilized (freeze-dried) peptides are chemically stable at ambient temperatures for the duration of transit; refrigeration is not required during shipping.

To minimize transit time and avoid weekend delays, products are shipped Monday through Wednesday. Orders placed after the Wednesday cutoff will ship the following Monday.

Upon receipt, please store your products according to the storage instructions provided on the product label or Certificate of Analysis.

5. Discreet Packaging

All orders are shipped in discreet, unmarked packaging. The exterior of the package will not display any product names, descriptions, or branding that would indicate the contents. Your privacy is important to us.

6. Tracking Your Order

A tracking number will be provided via email once your order has shipped. You can use this tracking number to monitor the status of your delivery through the carrier's website.

7. Shipping Restrictions

We ship to the United States only. International shipping is not available at this time. Additionally, certain states may have restrictions on specific products. If your order contains a restricted item for your state, we will contact you to discuss alternatives or issue a refund.

8. Shipping Issues

If your order arrives damaged, or if you experience any issues with delivery, please contact us within 48 hours of receiving your package:

• Email: support email

Please include your order number, a description of the issue, and any photos of damaged packaging or products. We will work with you to resolve the issue as quickly as possible.

9. Lost Packages

If your tracking information indicates that your package was delivered but you have not received it, please check with neighbors and your local mail carrier. If the package cannot be located, contact us at support email and we will work with the shipping carrier to resolve the issue.

10. Free Shipping

Free standard shipping is available on all orders over $150. This applies to USPS Priority Mail shipping within the continental United States.